The Office of Victim Service now accepts online claim applications through the Victim Service Portal.
Please note - The Victim Service Portal (VSP) will be unavailable after 5:00 pm on Friday, January 12th due to system upgrades. The Portal will be back up Tuesday, January 16th at 8:00 am.
The VSP will also be unavailable from 6:00 pm - 7:30 pm on Tuesday night, January 16th.
Before filing an online claim:
- Consider contacting a victim assistance program for help. Victim advocates can help ensure OVS has all the paperwork necessary to determine if you are eligible for assistance. These programs also can provide direct services, such as counseling, emergency shelter in certain cases, and transportation to court.
- Review the eligibility guidelines
- Create a NY.gov user name and password by visiting https://my.ny.gov and clicking “Don’t have an Account?” The Victim Service Portal and online claim application will be accessible with the user name and password you create. Portal FAQs
- Questions? Contact OVS
The following links also provide important information about eligibility:
- A Guide to Crime Victims’ Compensation in New York State
- Frequently Asked Questions
- View/print a PDF of the Claim Application
The agency provides a safety net for individuals who have no other way to pay for costs – including but not limited to medical bills, counseling expenses, burial and funeral costs, and lost wages – resulting from being victims of crime. Family members of crime victims also may be eligible for help.
The agency is a payer of last resort, which means:
- A crime victim or family member must exhaust all other sources of compensation before OVS can assist.
- For example, benefits must first be obtained from health or other insurance policies or workers’ compensation before the agency can provide compensation.
Who may be eligible for compensation?
- The victim must be an innocent victim of the crime. By law, OVS can reduce an award or deny a claim if the agency determines that a person’s conduct contributed to their injuries.
- Victims of crime who were physically injured as a result of the crime
- Victims of crime who are under 18, 60 and over, or disabled, who were not physically injured
- Certain relatives and dependents, including surviving spouse, child, parent, brother, sister, stepbrother, stepsister, stepparent or person primarily dependent on the victim for support
- Those who paid for or incurred burial costs for an innocent crime victim
- Child victims, a child who witnesses a crime, and the child’s parent, stepparent, grandparent, guardian, brother, sister, stepbrother or stepsister
- Certain victims of unlawful imprisonment or kidnapping
- Certain stalking victims
- Victims of terrorist acts outside of the US who are a resident of New York State
- Victims of frivolous lawsuits brought by a person who committed a crime against the victim
What other steps are necessary to be eligible?
- Report the crime within one week to police or another criminal justice agency
- File a claim with OVS within one year of the crime
- If late with either crime reporting or claim filing, justify the delay in writing
- Cooperate with police, the district attorney's office and OVS